Privacy Policy

Last updated: 10 August 2026

Winged Things (“Winged Things”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have in relation to your information.

Who We Are

Winged Things provides website design and website management services to businesses in the United Kingdom.

Trading name: Winged Things
Legal name: Liam Goodyear
Website: wingedthings.net
Email: hello@wingedthings.net

For personal information collected directly by Winged Things for our own business purposes, Winged Things is generally the data controller.

When we manage a website on behalf of a client, we may also process personal information on that client’s behalf. In those circumstances, the client may be the controller and Winged Things may act as a processor.

Information We Collect

Depending on how you interact with Winged Things, we may collect:

Contact Information

When you contact us or submit an enquiry, we may collect information such as:

• Your name
• Business or organisation name
• Email address
• Telephone number
• Information contained within your enquiry
• Any other information you choose to provide

Customer Information

If you become a customer, we may also collect information required to provide and administer our services, including:

• Contact and business information
• Billing and payment records
• Details about services you purchase
• Project correspondence
• Website and domain information
• Account information required to provide our services
• Support requests and communications

We do not intentionally request payment-card details through our ordinary contact forms.

Website Usage & Analytics

We use analytics technologies, including Google Analytics 4 (GA4), to understand how visitors use our website.

Subject to your cookie choices, this may involve information about:

• Pages visited
• Approximate location
• Device and browser type
• How you reached our website
• Interactions with our website
• Session and usage information

See our Cookie Policy for further information.

Marketing Information

If you choose to receive marketing communications from us, we may collect:

• Your name
• Email address
• Marketing preferences
• Records of your consent or opt-out choices

How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Prepare quotations and discuss potential projects
• Provide website design and management services
• Manage our relationship with customers
• Provide customer support
• Administer payments and maintain business records
• Maintain and improve our website
• Understand how visitors use our website
• Protect our website and services
• Comply with legal and regulatory obligations
• Send marketing communications where permitted

We will not sell your personal information.

Our Lawful Bases

UK data-protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract

We may process your information where it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

For example, this may apply when preparing a website quotation or providing services you have purchased.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

This may include:

• Responding to business enquiries
• Managing customer relationships
• Improving our services
• Protecting our systems and business
• Maintaining appropriate business records

Consent

We may rely on your consent where required, including for certain marketing communications and non-essential cookies.

Where we rely on consent, you can withdraw it at any time.

Legal Obligation

We may process or retain information where required to comply with a legal obligation.

Contact Form Enquiries

Information submitted through our contact forms is used to respond to your enquiry and, where appropriate, discuss our services with you.

Submitting an enquiry does not automatically subscribe you to marketing communications.

We retain enquiries only for as long as reasonably necessary for the purpose for which they were collected, taking into account whether the enquiry becomes a customer relationship and whether records need to be retained for legal or business purposes.

Marketing Communications

We may send marketing communications where you have requested them or where we otherwise have a lawful basis and are permitted to do so.

Where consent is required, marketing consent will be requested separately and will not be a condition of submitting an ordinary enquiry.

You can unsubscribe from marketing communications at any time using the unsubscribe method provided in the communication or by contacting us.

Cookies & Analytics

Our website uses cookies and similar technologies.

Some cookies may be necessary for the website to operate. Other technologies, including analytics technologies such as Google Analytics, are used subject to the appropriate cookie and consent requirements.

You can manage your choices through our cookie consent controls.

For more information, please read our Cookie Policy.

Sharing Your Information

We may share personal information with trusted service providers where reasonably necessary to operate our business and provide our services.

These may include providers of:

• Website hosting
• Email services
• Analytics services
• Cloud storage
• Customer management systems
• Accounting and payment services
• Website software and security services
• Professional services

These providers may process information on our behalf or, depending on the service, act as independent controllers.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

International Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps required by applicable data-protection law to protect that information.

The safeguards used will depend on the destination and service provider.

How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting and contractual requirements.

Retention periods may differ depending on the information involved.

For example:

• Unsuccessful enquiries may be deleted when they are no longer reasonably required.
• Customer and contractual records may be retained for an appropriate period after the customer relationship ends.
• Financial records may be retained for the period required by applicable tax and accounting rules.
• Marketing information may be retained until you unsubscribe or we determine that it is no longer appropriate to retain it.
• Consent and opt-out records may be retained where necessary to demonstrate and respect your choices.

We periodically review information that we hold and delete or anonymise information that is no longer required.

Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.

However, no website, email system or internet transmission can be guaranteed to be completely secure.

Your Data Protection Rights

Depending on the circumstances, you may have rights including:

• The right to access your personal information
• The right to have inaccurate information corrected
• The right to request deletion of your information
• The right to restrict certain processing
• The right to object to certain processing
• The right to data portability in applicable circumstances
• The right to withdraw consent where processing relies on consent

You also have the right to object to the use of your personal information for direct marketing at any time.

Not every right applies in every situation.

To exercise a data-protection right, contact us at:

hello@wingedthings.net

We may need to verify your identity before responding to certain requests.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we have an opportunity to address them.

You also have the right to complain to the UK’s data-protection regulator, the Information Commissioner’s Office (ICO).

Further information is available from the ICO.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process information.

The latest version will be published on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or how Winged Things uses personal information, contact:

Winged Things
Liam Goodyear
hello@wingedthings.net